How Relief Works
Referrals are made to those specific clinicians who possess the experience and expertise for the particular condition being described by the caller as well as personal factors. We personally interview the clinicians and gather information about the clinician’s education, training, and experience. Relief does follow-ups with clients to learn about the effectiveness of our referrals, which also offers us the opportunity to learn more about the clinicians.
How We Make Our Referrals
Next, we take into account such factors as your personal preferences regarding gender, age, religious background, and personality. Location and financial considerations are also discussed to find the best match possible.
How to Start the Process
There are several ways to get in touch with Relief Resources.
Confidentiality: All information provided to Relief is confidential. Although our referral agents are not providing therapy, we nevertheless have adopted as policy to observe the HIPAA guidelines of confidentiality. Additionally, callers have the choice to remain anonymous.
Phone: Call our main office number 718-431-9501, or you can look through the staff listing on our Contact page and find a staff member who you can contact directly. If you’re not sure who to contact, just call the office, and you will be guided to the right person.
Web: Fill out and submit this form.
However you choose to get in touch, please know that we strive to return all messages as soon as possible. During high volume/peak times, please be patient, as our call volume usually exceeds 250 incoming calls daily.